Hospitality Management

Positions in hospitality management in Europe

Here is an overview of some of the positions available within the hotels on the Hospitality Management program. Depending on the hotel, you may be designated one role or you may be expected to be flexible and help out where you are needed.


Receptionist

JOB SUMMARY:
The hotel receptionist is the first member of staff that guests will meet and thus must be well presented, polite and friendly. The receptionist needs a very good knowledge of hotel procedures and the surrounding area in order to coordinate hotel services and answer any enquiries or problems which guests may experience during their stay. It is their role to welcome guests in person and on the phone; deal with check-in and check-out services, handle payments and carry out basic secretary functions.


DUTIES:

We offer different posts in the hotel and catering sectors. The most common are: waiter/waitress, concierge, receptionist, barman, cook and kitchen assistant.

Waiter

JOB SUMMARY:
A waiter or waitress is responsible for serving the guests in the restaurant. They must be friendly and courteous in taking orders, delivering the food, taking payment and dealing with any problems that arise.


DUTIES:

Bar assistant

JOB SUMMARY:
A bar assistant prepares beverages in a skilled and professional manner and needs a friendly disposition. He or she must be vigilant in checking identification for underage drinkers.


DUTIES:

Chamber maid

JOB SUMMARY:
A chamber maid is responsible for preparing and maintaining the hotel. They must be presentable and considerate when cleaning guests´ rooms.


DUTIES:


Our programs

Hospitality Management